Shipping policy

Shipping Policy

At Island Picks, we want your collectible guitar picks, earrings, stickers, and wholesale orders to arrive safely, reliably, and without unnecessary hassle. We’ve designed a simple shipping process to ensure your order is carefully prepared and shipped as efficiently as possible.

We currently ship throughout the United States, including all 50 states. Shipping costs are calculated based on your order’s weight and destination and are displayed at checkout before you complete your purchase.

Every order is carefully prepared, inspected, and securely packaged before being handed over to our shipping carrier.

1. Shipping Timeframes

Processing Time

Most retail and small orders are processed, packed, and shipped within:

1–3 business days after your order is confirmed.

For wholesale and larger-volume orders, additional processing time may be required:

Wholesale orders: 3–7 business days
Custom or large-volume orders: Processing times may vary depending on order size and requirements.

If your order requires additional processing time, we will communicate the expected timeline with you.

Transit Time

Once your order has shipped, estimated delivery times are:

U.S. Domestic Orders: 3–8 business days
International Orders: Currently available only by special arrangement. Please contact us before placing an international order.

Delivery times may vary depending on your location, shipping carrier, weather conditions, holidays, and other circumstances outside our control.

Estimated Total Delivery Time

Most U.S. orders are expected to arrive within:

5–12 business days from the date of purchase

This estimate includes both processing and transit time. Delivery estimates are not guaranteed, and unexpected carrier or weather-related delays may occasionally occur.

2. Shipping Locations

Island Picks currently ships to:

All 50 United States

We do not currently offer standard international shipping. If you require international delivery, please contact us before placing your order so we can determine whether shipping to your location is available.

3. Shipping Rates

Shipping costs are calculated based on:

Order weight
Shipping destination
Available carrier service

Your exact shipping cost will be displayed during checkout before payment is completed.

We currently do not offer a standard flat-rate shipping option.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and a link to the carrier’s tracking page.

If you do not receive tracking information or need assistance locating your package, please contact us:

Email: islandpicks@gmail.com

5. Shipping Delays

While we make every effort to process and ship orders promptly, delivery delays can occasionally occur due to circumstances beyond our control, including:

Carrier delays
Severe weather
Holidays and increased shipping volume
Incorrect or incomplete shipping addresses
Transportation disruptions
Other unforeseen circumstances

If your order is delayed, we’ll do our best to help you track the shipment and provide any available updates.

Please note that Island Picks cannot guarantee delivery dates once an order has been handed over to the shipping carrier.

6. Incorrect Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address during checkout.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if the package needs to be reshipped.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at islandpicks@gmail.com. We’ll do our best to assist before the order ships.

7. Wholesale & Bulk Orders

Wholesale, bulk, and large-quantity orders may require additional processing and may have different shipping costs depending on the size and destination of the order.

For wholesale shipping quotes, special arrangements, or questions about large orders, please contact us:

Email: islandpicks@gmail.com

We’ll be happy to provide additional information based on your order requirements.